FAQs
FREQUENTLY ASKED QUESTIONS
IS MY INFORMATION SECURE, HOW DO YOU PROTECT MY PRIVACY?
YOUR INFORMATION IS SECURE! WE USE THE MOST UP-TO-DATE SECURITY TECHNOLOGIES TO CREATE A SECURED CONNECTION FOR ALL TRANSACTIONS. ALSO...WE NEVER STORE CREDIT CARD INFORMATION IN OUR COMPUTERS SO EVEN IF SOMEONE COULD GET INTO OUR COMPUTERS THEY WOULD FIND NOTHING! WE DO NOT SHARE ANY PERSONAL INFORMATION THAT WE RECEIVE ON OUR WEBSITE, YOUR EMAIL ADDRESS, MAILING ADDRESS AND ALL OTHER INFORMATION IS KEPT PRIVATE!
HOW DO I TAKE CARE OF THE FABRIC?
COTTON: COTTON HOLDS UP WELL TO HOME LAUNDERING. REMOVE THE GARMENT FROM THE DRYER PROMPTLY TO REDUCE WRINKLING. PRESS USING SPRAY STARCH FOR THE CRISPNESS OF A LAUNDERED SHIRT.LINEN: IF MACHINE WASH, USE A DELICATE OR SHORT CYCLE WITH LUKEWARM OR COLD WATER. YOU WILL EXTEND THE LIFE OF THE FABRIC IF YOU HAND-WASH YOUR LINEN CLOTHING IN COLD WATER. STEER CLEAR OF HARSH LAUNDRY DETERGENTS WHEN WASHING LINEN CLOTHES. BETTER USE A MILD DETERGENT FOR DELICATE FABRICS.
WHAT HAPPENS IF I RECEIVE A FAULTY ITEM?
IF YOU, UNFORTUNATELY, RECEIVE A FAULTY ITEM, PLEASE SEND IT BACK TO US WITHIN FOURTEEN (14) DAYS WITH A DESCRIPTION OF THE FAULT, AND WE WILL PROCESS A FULL REFUND INCLUDING THE ORIGINAL DELIVERY CHARGE. FAULTY ITEMS WILL BE CHECKED ON RECEIPT AND VALIDATED.
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT CREDIT/DEBIT CARD AND PAYPAL PAYMENTS.
IS MY INFORMATION SECURE, HOW DO YOU PROTECT MY PRIVACY?
YOUR INFORMATION IS SECURE! WE USE THE MOST UP-TO-DATE SECURITY TECHNOLOGIES TO CREATE A SECURED CONNECTION FOR ALL TRANSACTIONS. ALSO...WE NEVER STORE CREDIT CARD INFORMATION IN OUR COMPUTERS SO EVEN IF SOMEONE COULD GET INTO OUR COMPUTERS THEY WOULD FIND NOTHING! WE DO NOT SHARE ANY PERSONAL INFORMATION THAT WE RECEIVE ON OUR WEBSITE, YOUR EMAIL ADDRESS, MAILING ADDRESS AND ALL OTHER INFORMATION IS KEPT PRIVATE!
HOW DO I TAKE CARE OF THE FABRIC?
COTTON: COTTON HOLDS UP WELL TO HOME LAUNDERING. REMOVE THE GARMENT FROM THE DRYER PROMPTLY TO REDUCE WRINKLING. PRESS USING SPRAY STARCH FOR THE CRISPNESS OF A LAUNDERED SHIRT.LINEN: IF MACHINE WASH, USE A DELICATE OR SHORT CYCLE WITH LUKEWARM OR COLD WATER. YOU WILL EXTEND THE LIFE OF THE FABRIC IF YOU HAND-WASH YOUR LINEN CLOTHING IN COLD WATER. STEER CLEAR OF HARSH LAUNDRY DETERGENTS WHEN WASHING LINEN CLOTHES. BETTER USE A MILD DETERGENT FOR DELICATE FABRICS.
WHAT HAPPENS IF I RECEIVE A FAULTY ITEM?
IF YOU, UNFORTUNATELY, RECEIVE A FAULTY ITEM, PLEASE SEND IT BACK TO US WITHIN FOURTEEN (14) DAYS WITH A DESCRIPTION OF THE FAULT, AND WE WILL PROCESS A FULL REFUND INCLUDING THE ORIGINAL DELIVERY CHARGE. FAULTY ITEMS WILL BE CHECKED ON RECEIPT AND VALIDATED.
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT CREDIT/DEBIT CARD AND PAYPAL PAYMENTS.