SHIPPING INFO
ONCE YOU PLACE AN ORDER, YOUR ITEMS WOULD BE SHIPPED IN 5-7 WORKING DAYS. IF THERE ARE ANY SPECIAL REQUESTS REGARDING YOUR ORDER, PLEASE GET IN TOUCH DIRECTLY WITH OUR TEAM AT ANY POINT IN TIME.
DELIVERIES WITHIN THE UAE
DELIVERIES WITHIN THE UAE ARE SET AT A FLAT RATE OF AED 30.
CASH ON DELIVERY (“COD”)
PLEASE UNDERSTAND THAT CASH ON DELIVERY (COD) PAYMENTS ARE ONLY ACCEPTED ON ORDERS WITHIN DUBAI. PAYMENT WILL BE MADE TO OUR COURIER PARTNER ONLY AT THE TIME OF THE DELIVERY.
INTERNATIONAL DELIVERIES
DELIVERIES OUTSIDE OF THE UAE ARE SHIPPED BY OUR SHIPPING PARTNER DHL.
PLEASE NOTE THAT ALL DELIVERY FEES, CUSTOMS AND DUTY TAXES APPLICABLE FOR THE COUNTRY OF THE DELIVERY ARE TO BE BORNE BY THE CUSTOMER RECEIVING THE ORDER AND WILL BE MENTIONED AT THE CHECKOUT PAGE DEPENDING ON THE COUNTRY AND LOCATION.
*PLEASE NOTE WE WILL BE UPDATING OUR INTERNATIONAL SHIPPING COSTS SHORTLY. IF YOU HAVE ANY SPECIFIC REQUIREMENTS FOR YOUR INTERNATIONAL ORDER IN THE MEAN TIME, PLEASE CONTACT US AT PONKOTEAM@GMAIL.COM
DELIVERIES WITHIN THE UAE
DELIVERIES WITHIN THE UAE ARE SET AT A FLAT RATE OF AED 30.
CASH ON DELIVERY (“COD”)
PLEASE UNDERSTAND THAT CASH ON DELIVERY (COD) PAYMENTS ARE ONLY ACCEPTED ON ORDERS WITHIN DUBAI. PAYMENT WILL BE MADE TO OUR COURIER PARTNER ONLY AT THE TIME OF THE DELIVERY.
INTERNATIONAL DELIVERIES
DELIVERIES OUTSIDE OF THE UAE ARE SHIPPED BY OUR SHIPPING PARTNER DHL.
PLEASE NOTE THAT ALL DELIVERY FEES, CUSTOMS AND DUTY TAXES APPLICABLE FOR THE COUNTRY OF THE DELIVERY ARE TO BE BORNE BY THE CUSTOMER RECEIVING THE ORDER AND WILL BE MENTIONED AT THE CHECKOUT PAGE DEPENDING ON THE COUNTRY AND LOCATION.
*PLEASE NOTE WE WILL BE UPDATING OUR INTERNATIONAL SHIPPING COSTS SHORTLY. IF YOU HAVE ANY SPECIFIC REQUIREMENTS FOR YOUR INTERNATIONAL ORDER IN THE MEAN TIME, PLEASE CONTACT US AT PONKOTEAM@GMAIL.COM